Terms of Service

1. Acceptance of Terms

By accessing or using Avon AI's services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using our services.

2. Description of Services

Avon AI provides an AI agent management platform that enables organizations to observe, control, and manage AI agents in enterprise environments. Our services include monitoring, orchestration, compliance controls, and analytics capabilities.

3. Account Registration

To use our services, you must:

• Create an account with accurate and complete information
• Maintain the security of your account credentials
• Promptly notify us of any unauthorized access
• Be at least 18 years old or have legal authority to enter into this agreement

4. Acceptable Use

You agree not to:

• Use our services for any unlawful purpose
• Violate any applicable laws or regulations
• Infringe upon intellectual property rights
• Transmit malicious code or interfere with our systems
• Attempt to gain unauthorized access to our services
• Use our services to harm, harass, or discriminate against others
• Resell or redistribute our services without authorization

5. Intellectual Property

All content, features, and functionality of our services, including but not limited to text, graphics, logos, and software, are owned by Avon AI and protected by intellectual property laws. You retain ownership of any data you submit to our platform.

6. Data and Privacy

Your use of our services is also governed by our Privacy Policy. You are responsible for ensuring that your use of our services complies with applicable data protection laws, including obtaining necessary consents for data processing.

7. Payment Terms

For paid services:

• Fees are charged according to your selected plan
• All fees are non-refundable unless otherwise stated
• We reserve the right to modify pricing with notice
• Failure to pay may result in suspension of services

8. Service Level Agreement

Enterprise customers may be subject to a separate Service Level Agreement (SLA) that defines uptime commitments, support response times, and remedies for service interruptions.

9. Disclaimer of Warranties

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that our services will be uninterrupted, error-free, or completely secure.

10. Limitation of Liability

To the maximum extent permitted by law, Avon AI shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly.

11. Indemnification

You agree to indemnify and hold harmless Avon AI and its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our services or violation of these terms.

12. Termination

We may terminate or suspend your access to our services immediately, without prior notice, for any breach of these Terms. Upon termination, your right to use our services will cease immediately.

13. Changes to Terms

We reserve the right to modify these terms at any time. We will provide notice of significant changes. Your continued use of our services after such modifications constitutes acceptance of the updated terms.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Jurisdiction], without regard to its conflict of law provisions.

15. Contact Information

For questions about these Terms of Service, please contact us at:

Email: legal@avon.ai
Address: [Your Company Address]